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<p>You&#x2019;ll receive a confirmation email shortly after your order is placed - make sure to check spam! &#xA0;</p><p>If you haven&#x2019;t seen anything in a bit, please <a href="https://store.177milkstreet.com/pages/contact" rel="noopener noreferrer" target="_blank">contact us</a> to confirm we have the correct information.</p>

You’ll receive a confirmation email shortly after your order is placed - make sure to check spam!. If you haven’t seen anything in a bit, please contact us to confirm we have the correct information.

How do I know if my order has gone through?

Orders & Shipping

Where's my Order?

Who is Milk Street?

Do you have a storefront?

How can I contact you?

How do I activate my digital access to Milk Street?

How do I cancel my subscription or request a refund?

How can I manage my account settings and subscription details?

What is the Milk Street Store Membership?

Digital, Combo and Insider Memberships

Store Membership vs Insider Subscription

How do I get member pricing for items in the Milk Street store?

Store Membership

Subscription & Membership Information

Sales and Promotions: Exclusions & Limitations

How do I enter a coupon code?

Do you offer discounts?

Sales & Promotions

How do I get free shipping?

Do you ship internationally?

Can you hold my order or delay shipping?

Can I place an order and ship to multiple addresses?

Can I change the address on my order?

What is your shipping policy?

Shipping

What is a pre-order?

Pre-Orders

When will I receive my order?

It was marked delivered and I haven’t received it - now what?

What happens if my order was delivered to the wrong address or is not found when marked as delivered?

Do you offer gift wrapping?

Can I add a gift note to my order?

Gifting

Can I change or cancel my order?

What is your return policy?

Cancellations & Returns

Can I pay with multiple cards?

When will I be charged for my purchase?

How does Shop Pay installments work?

Payments

Limited Warranty

Extended Warranty

Warranty

What if I've received a damaged item?

What if I've received the wrong item?

Returns & Exchanges

How do I care for my cast iron pan?

What should I do if my cast iron pan has finishing blemishes or discoloration?

Cast Iron Care Guide

How do I care for my Milk Street knives?

Knife Care

How do I care for my Milk Street wok?

Wok Care Guide

Product Care

How to I add a review?

Reviews

How do I know if my order has gone through?Updated 7 months ago