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Where's my Order?

When will I receive my order?

Orders for in-stock items are processed for about 4-5 business days before shipping.  Most items ship via FedEx or the USPS and arrive within 5-10 business days.  Shipping upgrades are available on almost all products.  All items will be sent with th

It was marked delivered and I haven’t received it - now what?

The first thing to do is check alternate delivery spots around your home and your neighbors' property. The shipping carrier occasionally marks packages "Delivered" in error and they are re-routed and often delivered 1-3 business days later. Please le

How do I know if my order has gone through?

You’ll receive a confirmation email shortly after your order is placed - make sure to check spam!. If you haven’t seen anything in a bit, please contact us to confirm we have the correct information.

What happens if my order was delivered to the wrong address or is not found when marked as delivered?

If you encounter a situation where your order was delivered to the wrong address or cannot be found even though it is marked as 'delivered', please check with neighbors and around your property first. If the package is still missing after checking, r